Train Hugger Support

Refunds & Amends

If your plans change, don’t worry. You can amend or request a refund for your ticket in ‘My Bookings’. Simply select the ticket you wish to amend, click Manage My Booking and either
‘Refund Tickets’ or ‘Change date/time’.

If for any reason you still need help, click here to email us or call 0344 556 1351